Troubleshooting Sync Issues

Use this page to diagnose and fix common sync failures.

No linked repos found

Run:

workrail link

Then retry:

workrail sync

Authentication expired

Re-authenticate:

workrail auth login

No new entries after sync

• Confirm you have new commits in the selected range
• If needed, run:

workrail sync --since 7d

Repo linked to wrong project

Reset mapping:

workrail unlink
workrail link

Autosync looks stale

Check service state:

workrail autosync status --verbose

If needed, restart autosync:

workrail autosync disable
workrail autosync enable

Still stuck?

Email: [email protected]